Bucket Bag

Q1. Do you deliver worldwide?

Yes, we ship to all countries and territories worldwide.

Q2. How long does it take for my order to arrive?

Generally, we process your orders within 1 to 3 business days, and our carrying partners DHL, FedEx or UPS will deliver your orders to your door within 3 to 5 days.

Q3. How much is the shipping fee?

The shipping fee depends on how many items you'll ship.

Q4. Where can I find the tracking information?

Once your order is shipped, we will send you a confirmation email with a tracking number. If you do not see the email, please check your spam/junk folder or "Promotions" tab if you use Gmail.

Q5. Will I have to pay import tax?

Possibly. It depends on where you live, but thankfully we'll declare US $10 per item, therefore you may need to pay as low as US $10 per item as imported tax.

Can I exchange or return my order?

Yes, all defective or wrong items can be freely exchanged or returned within 30 days of receipt.

Please see the following steps for the free exchanges or returns.

[Step 1] Send us a request within 30 days of receipt.

[Step 2] Prepare the original box for shipping.

[Step 3] Ship your package using a trackable, insured shipping method.

*Learn more Here about our Return Policy.

Q1. What kind of payment do you accept?
We accept PayPal, debit / credit card of Visa, Mastercard, American Express and Discover.

Q2. What currency can I pay in?
Although the prices displayed in USD $ (US dollars), but you can pay immediately with your own currency, we accept payments in any currency like USD, EURO, AUD, CAD, GBP etc.

Q3. Will my payment information be secure?
Yes, we are Payment Card Industry (PCI) compliant, so all confidential data, including payment information is very safe. Please note that we never ask customers to confirm any account or credit card details via email. If you receive an email claiming to be from us and asking you to do so, please do not respond to the email and contact us immediately.

We offer 12-months free warranty for all orders.

Chat with us on WhatsApp: 0086 1880 2033 607 or send us a message here: Contact Us