FAQ

Yes, we ship to all countries and territories worldwide.

Generally, we process your orders within 1 to 3 business days, and our carrying partners DHL, FedEx or UPS will deliver your orders to your door within 3 to 5 days.

The shipping fee depends on how many items you'll ship.

Once your order is shipped, we will send you a confirmation email with a tracking number. If you do not see the email, please check your spam/junk folder or "Promotions" tab if you use Gmail.

Possibly. It depends on where you live, but thankfully we'll declare US $10 per item, so you may need to pay as low as US $10 per item as imported tax.

We accept PayPal, debit / credit card of Visa, Mastercard, American Express and Discover.

Although the prices displayed in USD $ (US dollars), but you can checkout immediately with your own currency, we accept payments in any currency like USD, EURO, AUD, CAD, GBP etc.

Yes, we are Payment Card Industry (PCI) compliant, so all confidential data, including payment information is very safe. Please note that we never ask customers to confirm any account or credit card details via email. If you receive an email claiming to be from us and asking you to do so, please do not respond to the email and contact us immediately.

Yes, all defective or wrong items can be freely exchanged or returned within 30 days of receipt.

Please see the following steps for the free exchanges or returns.

[Step 1] Send us a request within 30 days of receipt.

[Step 2] Prepare the original box for shipping.

[Step 3] Ship your package using a trackable, insured shipping method.

Yes sure, we offer 12-month free warranty on all orders.